Return & Refund Policy

We want you to shop with confidence at Nishika Creation. Please read our return and refund policy carefully.

Return Eligibility

You may request a return only if:

  • you received a wrong item, or
  • you received a damaged item, or
  • the product has a genuine manufacturing defect

To be eligible for a return:

  • the request must be raised within 48 hours of delivery
  • the item must be unused and in original packaging
  • clear unboxing video/photos may be required as proof

Non-Returnable Items

For hygiene, safety, and product protection reasons, the following are not eligible for return unless damaged or incorrect:

  • used products
  • items without original packaging
  • products damaged after delivery due to customer handling
  • customized or personalized items, if any
  • sale or clearance items, if marked non-returnable

Return Request Process

To request a return, email us at [Nishikacreation63@gmail.com] with:

  • your order number
  • reason for return
  • clear photos or unboxing video
  • contact details

Once approved, return instructions will be shared.

Refunds

After the returned item is received and inspected, approved refunds will be processed to the original payment method or as store credit, depending on the case.

Refund processing may take 5 to 10 business days after approval, depending on your bank or payment provider.

Shipping Charges on Returns

Original shipping charges, if any, are generally non-refundable unless the return is due to our error, a damaged product, or an incorrect item.

Return Rejection

We reserve the right to reject return or refund requests if the product does not meet the return conditions listed above.